Residents

Maintenance

48-Hour Service Guarantee: service requests are guaranteed to be completed within 48 hours of being submitted. 24-hour emergency maintenance is also available.

Good to know

Pay rent and send maintenance requests from the SMARTHUB resident app. Sign up for AutoPay in SMARTHUB and receive a $20 discount on your rent each month.

Every apartment passes a 200-point inspection (Total Quality Make Ready) before a resident moves in. Under the 30-Day Live It. Love It. Guarantee, if you are not completely satisfied with your apartment for any reason within the first 30 days, you can move out.

Request handy-man services by submitting a service request: hanging shelves, curtains or TV wall-mounts.

Residents can transfer from one apartment to another within the community, or to any Venterra community.

After your second successful referral, you earn an extra $100 for every referral after that, with no cap on how much you can earn.